L087_DJQ052_Describe a situation where you had to deal with a difficult person. 【Tambaboon English JOB INTERVIEW QUESTIONS Sydney Australia】 英語 面接 英会話

When I worked IT technical support analyst, I had to explain about IT related questions.

1. When I worked as an IT technical support analyst, 
2. I had to explain about IT related questions.

* There was one difficult customer for me.

He was quite old then he have not used PC that much.

1. He was quite old 
2. so he had not used a PC very much, 
3. so he was unfamiliar with them.

He called support request call many times.

1. He called for support requests many times.

My job was IT support analyst so I explained as much as possible I know.

1. My job was IT support analyst 
2. so I explained what I knew 
3. as much as possible.

However he asks many many small questions on his phone.

1. However 
2. he asked many many small questions 
3. over the phone.

He hopes to know meanings about IT teminology words which are not related to his this time original question.

1. He hoped to learn meanings of IT terminology words 
2. which were not related to his original question.

So if I take his request on phone, I had to spend long time for him.

1. So if I take his requests on the phone, 
2. I have to spend a long time with him.

During that time I can not help other person.

1. During that time 
2. I can not help other people.

He is not a bad person, but just he is long chat speaker and much curious mind person.

1. He is not a bad person, 
2. but just he is a very talkative and very curious minded person.

Recently I found good reaction for him.

1. Recently I found a good reaction for him.

When I receive his question, I send simple detail explanation for just his original question concentrately by Email.

1. When I receive his question, 
2. I send a simple detailed explanation for just his original question directly 
3. by Email.

If so, he does not confuse then he does not ask additinal question during on the phone.

1. If I do this, 
2. he does not get confused and ask additional questions 
3. as he would on the phone.

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